1.1 This End User Licence Agreement (the "Agreement") is a binding contract between you and Quantafin Lab LLC, a Wyoming limited liability company with its business address at 2025 Briarcliff Road, Lewisville, Texas 75067, U.S.A. ("Quantafin", "we", "us" or "our").
1.2 This Agreement governs your installation and use of the BlokDuck software, including the desktop applications, the command-line interface, server and on-premise deployments, application programming interfaces, and any updates, documentation and Licence Keys we provide (together, the "Software"). It also governs any Services we provide to you under section 9.
1.3 By installing, copying or using the Software, or by clicking to accept this Agreement, you agree to be bound by it. If you do not agree, do not install or use the Software.
1.4 If you accept this Agreement on behalf of a company or other organisation, you confirm that you have authority to bind it, and "you" means that organisation.
In this Agreement:
"Document" means any file you submit to the Software for processing.
"Protected Copy" means the output file the Software writes, in which identified values have been replaced by placeholder tokens.
"Blok" means a single identified value that the Software replaces with a placeholder token.
"Seat" means one named individual authorised to use the Software under a paid plan. A Seat may not be shared between individuals, but may be reassigned when a user permanently leaves your organisation.
"Trial Period" means the free trial described in section 3.1.
"Free Plan" means the free, personal plan described in section 3.2.
"Small Business Plan" means the paid, per-Seat plan described in section 3.4.
"Enterprise Plan" means a plan purchased under a separate order form or written agreement with us.
"Licence Key" means the key we issue that enables a plan, trial or evaluation.
"Document Allowance" means the number of Documents a plan permits you to process in a given period.
"Services" means any onboarding, installation, configuration, training, custom format support, assisted processing, review support or other professional or technical services we agree to provide to you for a fee, as described in section 9.
"Supported Format" means a file format that we list as supported in the Software documentation at the time you process the Document.
"Your Content" means your Documents, Protected Copies, reports, key files and any other data you process with the Software.
Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the Software, in object code form only, as follows:
3.1 Trial Period. On first installation you may use the Software free of charge for three (3) months, with full functionality and no Document Allowance limit. At the end of the Trial Period you must move to a plan to keep processing new Documents.
3.2 Free Plan. The Free Plan is for personal, non-commercial use only and is limited to 100 Documents in any rolling twelve-month period.
3.3 Evaluation Key. We may, at our discretion, issue a free Evaluation Key to an organisation. An Evaluation Key permits internal testing, assessment, proof-of-concept and pilot activity only. It does not permit use of the Software in your business operations or on live client matters.
3.4 Small Business Plan. The Small Business Plan permits use in your business, limited to the number of Seats you have paid for.
3.5 Enterprise Plan. Use under an Enterprise Plan is governed by the applicable order form or written agreement, which prevails over this Agreement to the extent of any conflict.
3.6 Business use. If you use a Small Business Plan, an Enterprise Plan, an Evaluation Key or any Service, you confirm that you do so for the purposes of your trade, business or profession and not as a consumer.
Except as expressly permitted by this Agreement or by law that cannot be excluded, you must not:
4.1 copy the Software, except for reasonable backup purposes and installation on devices you are licensed to use;
4.2 reverse engineer, decompile or disassemble the Software, or attempt to derive its source code;
4.3 sell, rent, lease, lend, sublicense, distribute or otherwise make the Software available to any third party, including as a hosted or managed service;
4.4 remove, alter or obscure any proprietary notice, label or mark on the Software;
4.5 use the Software, or any knowledge gained from it, to build or train a competing product or service;
4.6 circumvent, disable or interfere with any Licence Key, Seat limit, Document Allowance or other technical limit; or
4.7 use the Software for any unlawful purpose or in breach of any third party's rights.
5.1 The Software writes a Protected Copy in which each identified value has been replaced by a placeholder token.
5.2 The original values can be recovered only from the private report and key file the Software writes alongside the Protected Copy. You are responsible for storing, securing and backing up those files. If you lose them, we cannot recover the original values for you. If you disclose them, anyone who holds them together with the Protected Copy may be able to recover the original values.
5.3 No detection method identifies all sensitive content in all Documents.
5.4 The Software does not modify or delete your original Documents.
5.5 Detection is probabilistic. It may miss sensitive values (false negatives) and may flag values that are not sensitive (false positives). You must review each Protected Copy before you rely on it or share it.
5.6 You alone are responsible for deciding whether the Software is appropriate for your intended use.
5.7 File formats vary widely, and some are obscure, proprietary, legacy, corrupted or non-standard. Sensitive content may also sit in places the Software cannot reliably read or change, including scanned pages and images, handwriting, embedded objects and attachments, headers and footers, comments and tracked changes, hidden text, layers, form fields, file metadata, and password-protected or encrypted content. The Software may not detect or replace values in these places, and it may process Documents that are not in a Supported Format only partially or not at all. Processing a Document, or receiving a Protected Copy without an error, does not mean that every sensitive value has been replaced.
5.8 You must review every Protected Copy in full before you rely on it, share it or disclose it to anyone. You accept all risk arising from any sensitive value that remains in a Protected Copy, whether because of the file format, the content of the Document or a detection error. Once you share or rely on a Protected Copy, you do so on the basis of your own review, not on any assurance from us.
5.9 Review flags. Where it is able to, the Software may highlight parts of a Document that it could not read or process, such as images, embedded objects or unsupported content ("Review Flags"). Review Flags are provided as a courtesy, on a best-endeavours basis and in good faith, to help your review. They are not complete or exhaustive. The absence of a Review Flag does not mean that a part of a Document was read, processed or is free of sensitive content. Providing Review Flags does not create any duty, warranty or undertaking on our part, and we may change or discontinue them at any time.
5.10 Non-reliance. You confirm that, in deciding to use the Software or buy any Service, you have not relied on any statement, demonstration, sample result, marketing material or representation that is not expressly set out in this Agreement.
6.1 The Software is a tool. It is not legal, medical, accounting, privacy or compliance advice, and using it does not by itself make you compliant with any law, regulation, professional rule or contract.
6.2 You remain responsible for deciding what information must be protected, for reviewing every output, and for meeting your own legal, regulatory and contractual obligations.
7.1 The Software processes Documents locally on the device or infrastructure where it is installed. We do not receive, transmit, store or have access to Your Content.
7.2 You retain all rights in Your Content. We claim no licence over it.
7.3 The redaction engine collects no telemetry or usage analytics, performs no crash reporting, makes no update checks, and validates Licence Keys entirely offline.
7.4 The browser-based interface, where you use it, loads fonts from Google Fonts and the PDF.js and jsPDF libraries from public content delivery networks. Those providers may receive technical information such as your IP address and browser details when these files load, under their own privacy terms. Your Documents and Your Content are never sent to them.
7.5 Any personal information you give us directly, for example when you buy a plan, request a Licence Key or contact us, is handled under our Privacy Policy.
8.1 There is no fee for the Trial Period, the Free Plan or an Evaluation Key. Any donation you choose to make is voluntary and non-refundable, and does not give you any additional rights.
8.2 Small Business Plan fees are USD $18 per Seat per month, billed in advance for each billing period.
8.3 Fees exclude all sales, use, goods and services, harmonised, value-added and similar taxes, which you must pay where applicable.
8.4 We will give you at least thirty (30) days' notice of any change to fees. A change takes effect from your next billing period after the notice period ends.
8.5 If a payment is overdue, we will notify you and give you fourteen (14) days to pay before we suspend your Licence Key.
8.6 You may cancel a paid plan at any time. Cancellation takes effect at the end of the current billing period. Fees already paid are non-refundable, except where the law requires otherwise.
8.7 If your Document Allowance is exhausted, or your Licence Key expires or is suspended, the Software warns you and declines to process new Documents.
8.8 Nothing is deleted. Your original Documents, Protected Copies, reports and key files remain on your systems and stay usable.
8.9 Fees for Services are set out in section 9.
9.1 Scope. We may agree to provide Services to you. The scope, price and any deliverables for Services will be set out in a quote, order form, invoice or written confirmation from us (an "Order"). Each Order is governed by and incorporates this Agreement, including the Liability Cap and the waiver in section 14. By accepting an Order, instructing us to begin work, or paying for a Service, you confirm that you have read and accept this Agreement, including section 14.
9.2 Service fees. You will pay the fees stated in the Order. Unless the Order says otherwise, fees for Services are charged for the time, effort and expertise we provide, not for any particular result, and are payable within fourteen (14) days of invoice. Section 8.3 (taxes) applies to service fees.
9.3 No guarantee of complete redaction. Services are provided in good faith and on a commercially reasonable efforts basis only. We do not guarantee, and nothing in any Service, Order, report, demonstration or communication from us is a promise, that all sensitive content in any Document will be detected, replaced or removed. This applies in particular to Documents that are not in a Supported Format or that contain the content described in section 5.7. Where we provide custom format support or assisted processing, we will try to improve results for the formats and samples you give us, but results on other files or later versions of those formats may differ.
9.4 Your review and acceptance of risk. Sections 5.5, 5.7 and 5.8 apply to every output produced with or through the Services. You remain solely responsible for reviewing each Protected Copy in full before you rely on it or disclose it, and you accept all risk arising from any sensitive value that remains in it. Any review we carry out as part of a Service is to assist you and does not replace your own review.
9.5 Fees are not dependent on results. Service fees are not refundable, reduced or withheld because the Software, or any Service, did not detect or replace a particular value or did not fully support a particular file format, except where the Order expressly says otherwise or where the law requires otherwise.
9.6 Documents you share with us. You should send us only sample, test or de-identified Documents, unless we have agreed in an Order to receive live Documents. If you send us any Document, you confirm that you are entitled to share it, and you remain responsible for that decision. We will use it only to perform the Service, take reasonable steps to keep it confidential, and delete it when the Service is complete or earlier at your request. Section 7.1 continues to apply to the Software itself. Any liability we have in connection with Documents you send us is subject to section 14.
9.7 Cancellation of Services. Either party may cancel an Order by written notice. You must pay for Services performed and costs committed up to the date of cancellation.
10.1 This Agreement begins when you first install or use the Software and continues until it is terminated.
10.2 You may terminate this Agreement at any time by uninstalling the Software and ceasing to use it. Paid plans end at the close of the current billing period, as described in section 8.6.
10.3 We may terminate this Agreement, or suspend your Licence Key, immediately by notice if you materially breach it and, where the breach can be remedied, fail to remedy it within fourteen (14) days of our notice.
10.4 On termination your licence ends and you must stop using the Software. Protected Copies and original Documents already on your systems are unaffected.
10.5 Sections 4, 5, 6, 9, 11, 13, 14, 15, 16 and 18, and any accrued payment obligations, survive termination.
11.1 The Software is licensed, not sold. We and our licensors retain all right, title and interest in the Software, including all intellectual property rights. No rights are granted except those expressly set out in this Agreement.
11.2 If you give us feedback or suggestions about the Software, we may use them freely and without any restriction or obligation to you.
The Software includes third-party components that are licensed under their own terms, listed in the THIRD-PARTY-NOTICES.md file distributed with the Software. Where those terms conflict with this Agreement for a particular component, the third-party terms prevail for that component.
13.1 Except as expressly stated in this Agreement, and to the maximum extent permitted by applicable law, the Software is provided "as is" and "as available", without warranty of any kind, whether express, implied or statutory, including any implied warranty of merchantability, fitness for a particular purpose, title or non-infringement.
13.2 We do not warrant that the Software or any Service will identify or replace all sensitive content in any Document, that it will support any particular file format, that it will be error-free or uninterrupted, or that it will meet your requirements.
14.1 To the maximum extent permitted by law, we will not be liable to you or to anyone claiming through you for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business, data, goodwill or reputation, or for any regulatory fine or penalty, privacy breach, breach notification or remediation cost, professional or disciplinary proceeding, or claim by your clients, patients, customers or other third parties, in each case arising out of or relating to this Agreement, the Software, any Service or any Protected Copy, however caused and whether in contract, tort (including negligence), statute or otherwise, even if we were advised of the possibility.
14.2 Liability cap. Our total aggregate liability arising out of or relating to this Agreement, the Software, all Services and all Orders, for all claims combined and however arising, will not exceed the lowest of: (a) for claims relating to the Software, the fees you actually paid us for your Software plan for the one (1) month immediately before the event giving rise to the claim; (b) for claims relating to a Service, the fees you actually paid under the Order for that Service; and (c) USD $100 (the "Liability Cap"). If you paid us no fees for the relevant Software plan or Service, including while using the Trial Period, the Free Plan or an Evaluation Key, we have no liability to you.
14.2A Basis of pricing and higher cover. You acknowledge that our fees are set on the basis of the Liability Cap, and that we would charge substantially higher fees, or decline to provide the Software or Services, if our liability were greater. If you need a higher Liability Cap, you may ask us before purchase. Any higher cap applies only if it is agreed in a written Order signed by us, and it may carry an additional fee. If you do not request a higher cap, you confirm that the Liability Cap is fair and reasonable for your use.
14.2B Your own protection. You are responsible for deciding whether to obtain your own insurance, such as cyber, privacy or professional liability cover, for any loss arising from the use or disclosure of Your Content. You agree that such insurance, not Quantafin, is the appropriate source of recovery for that loss.
14.3 Nothing in this Agreement limits or excludes liability for fraud, for death or personal injury caused by negligence, or for any other liability that cannot be limited or excluded by law.
14.4 Waiver and release. To the maximum extent permitted by law, you waive, release and forever discharge Quantafin and its members, managers, contractors and agents from all claims, demands, losses and liabilities, whether known or unknown, arising out of or relating to (a) any sensitive value that is not detected, replaced or removed by the Software or any Service, (b) any part of a Document that the Software could not read or process, whether or not a Review Flag was shown, and (c) your use, sharing, disclosure or reliance on any Protected Copy. You accept that you are best placed to know what your Documents contain and to review them, and that this allocation of risk is a fundamental basis of this Agreement and of our fees.
14.5 Exclusive remedy. If you are dissatisfied with the Software or any Service, your sole and exclusive remedy is to stop using it and cancel your plan or Order under this Agreement.
14.6 Time limit. To the extent permitted by law, any claim against us must be brought within one (1) year after the event giving rise to it, after which it is permanently barred.
14.7 The exclusions, limits and waiver in this section and section 13 apply even if any remedy fails of its essential purpose, and they reflect an agreed allocation of risk without which we would not provide the Software or Services at the fees charged.
To the extent permitted by law, you will defend, indemnify and hold harmless Quantafin and its members, managers, contractors and agents against any third-party claim, regulatory action, fine, penalty, loss, liability or expense (including reasonable legal fees and breach notification costs) arising from (a) your breach of this Agreement, (b) your processing, storage, sharing or disclosure of Documents, Protected Copies, reports or key files, or (c) any sensitive value that remains in a Protected Copy you shared or relied on.
16.1 This Agreement is governed by the laws of the State of Wyoming, U.S.A., excluding its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
16.2 The state and federal courts located in Laramie County, Wyoming have exclusive jurisdiction over any dispute arising out of or relating to this Agreement, and each party submits to that jurisdiction.
16.3 To the extent permitted by law, each party waives any right to a jury trial and agrees that claims will be brought only on an individual basis and not as part of any class or representative action.
16.4 If you are a consumer, nothing in this section removes any mandatory protection, right or forum you have under the consumer protection laws of the place where you live.
You must comply with all applicable export control and sanctions laws when using the Software. You confirm that you are not located in, ordinarily resident in, or acting on behalf of a person in any country or region subject to comprehensive sanctions, and that you are not named on any government restricted-party list.
18.1 Changes. We may update this Agreement by publishing a new version with a new effective date and giving notice through the Software, our website or by email. For paid plans, material changes take effect at your next billing period. If you continue to use the Software after a change takes effect, you accept the updated Agreement. If you do not agree, you may stop using the Software and cancel under section 8.6.
18.2 Assignment. You may not assign or transfer this Agreement without our prior written consent. We may assign it to an affiliate or in connection with a merger, acquisition or sale of all or substantially all of our assets.
18.3 Entire agreement. This Agreement, together with our Privacy Policy and any applicable order form, is the entire agreement between you and us about the Software and replaces any earlier understanding.
18.4 Severability. If any provision is held invalid or unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions stay in full force.
18.5 No waiver. A failure or delay in enforcing any provision is not a waiver of it.
18.6 Language. This Agreement is written in English, and the English text governs any translation. The parties confirm their wish that this Agreement and all related documents be drawn up in English only.
18.7 Notices. We may send notices to the email address associated with your plan or Licence Key. You must send notices to us at the email address in section 19.
Quantafin Lab LLC
2025 Briarcliff Road, Lewisville, Texas 75067, U.S.A.
Licence keys, billing, legal notices and security reports: [email protected]